Privacy Policy

This page explains how Just Casino handles player data. Understanding data practices helps users make informed decisions before registration. The platform operates under Curacao Gaming Authority licence OGL/2024/164/0246 and follows standard data protection protocols. Australian players can review these policies before creating an account at JustCasino official site.

Data Collection Practices

Just Casino collects personal information during account registration and ongoing platform use. Required registration fields typically include email address, username, password, phone number and country selection. The registration process takes approximately 2-3 minutes to complete.

Additional data collection occurs through:

1. Payment transactions using Visa, Mastercard, Skrill, Neteller or cryptocurrency methods like BTC and USDT
2. Identity verification documents such as passport, driver’s licence, utility bills or bank statements
3. Gaming activity records including deposits, withdrawals and wagering history
4. Device information and browser data for security monitoring
5. Communication logs from live chat and email support interactions

The platform supports 26 payment methods and processes transactions in AUD, USD, EUR, NZD and multiple cryptocurrencies. Each payment method may involve separate data handling by third-party processors.

Purpose of Data Processing

Collected information serves specific operational requirements. Account management relies on contact details and login credentials. KYC verification requires identity documents before withdrawal approval, with processing typically completed within 24 hours.

Financial data supports deposit processing from AU$25 minimum and withdrawal requests starting at AU$30. The platform enforces AU$6,000 daily withdrawal limits and AU$10,000 daily deposit caps. Transaction records assist with fraud prevention and AML compliance checks.

Gaming data helps deliver personalised experiences across the 18,000+ game catalogue. Providers like ELK Studios, Quickspin, Relax Gaming and Push Gaming may receive anonymised usage statistics for game improvement purposes.

Data Security Measures

SSL encryption protects data transmission between player devices and platform servers. Session security features include timeout protocols and unusual activity monitoring. Login protection detects suspicious access attempts and may trigger temporary account locks after multiple failed authentication tries.

Cryptocurrency transactions through Bitcoin, Ethereum, Litecoin and other supported chains benefit from blockchain transparency. Network fees apply separately from casino operations.

The platform maintains secure payment partnerships with established processors including MiFinity, CashToCode, Neosurf and MuchBetter. Each processor operates under independent data protection standards.

Player Rights and Controls

Account holders can access and update personal information through the profile dashboard. Password changes require verification through registered email addresses. Players may request data exports or account deletion by contacting support via live chat or email at support@justcasino.com.

Responsible gambling tools allow players to set deposit limits, session restrictions and cooling-off periods. Self-exclusion options provide extended breaks from gaming activity. These controls demonstrate how data processing supports player protection alongside operational needs.

For additional information about platform standards, players can review JustCasino responsible gambling policies.

Third-Party Data Sharing

Just Casino shares data with specific external parties under defined circumstances. Payment processors receive transaction details necessary for deposit and withdrawal completion. Verification services access identity documents during KYC checks.

Game providers including Nolimit City, Thunderkick, Wazdan and Endorphina may receive gameplay data for technical performance monitoring. Live casino suppliers like Pragmatic Play Live and Evolution process real-time game interactions.

Regulatory authorities may request data access under Curacao licensing obligations. The platform does not sell personal information to marketing companies or unrelated third parties.

Data Retention Periods

Account information remains stored while accounts stay active. Inactive accounts may retain data for regulatory compliance periods following closure. Transaction records and verification documents typically persist for extended periods to satisfy anti-money laundering requirements.

Players seeking specific retention details or deletion requests should contact customer support. Live chat operates 24 hours with response times typically within minutes. Email enquiries receive responses within 24 hours.

Policy Updates

Just Casino reserves the right to modify data handling practices. Material changes affecting player rights trigger notification through registered email addresses or platform announcements. Continued platform use following updates indicates acceptance of revised terms.

Players should review this page periodically and check account messages for policy change notifications. Current practices reflect 2026 operational standards under Curacao Gaming Authority oversight.