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Terms and Conditions

This page outlines the rules that govern activity at JustCasino. Players accessing the platform from Australia should review these conditions before registering. The terms cover account creation, bonus usage, payment processing and general conduct. Understanding these rules helps avoid disputes and ensures a smoother experience. For additional support options, players can visit JustCasino contact us.

Account Eligibility and Player Responsibilities

Registration is restricted to individuals aged 18 years or older. Each player may hold only one active account. Creating multiple accounts is prohibited and may result in account closure and forfeiture of funds. Accurate personal information must be provided during registration, including full legal name, date of birth, residential address and valid email.

Players are responsible for maintaining the confidentiality of login credentials. Any activity conducted through an account is attributed to the registered holder. If suspicious access is detected, players should contact support immediately.

Residency restrictions apply. Certain jurisdictions are excluded from participation, including the United States, United Kingdom, France and Netherlands. Players must ensure online gambling is permitted in their location before accessing real-money features.

Know Your Customer Verification

JustCasino operates under a licence issued by the Curacao Gaming Authority with licence number OGL/2024/0246. This requires compliance with KYC and AML regulations. Verification may be triggered before processing withdrawals or when compliance checks are initiated.

Acceptable documents include:

  1. Government-issued identification such as a passport or driver licence
  2. Proof of address dated within the past six months, such as a utility bill or bank statement
  3. Payment method verification showing ownership of cards or e-wallets used

Verification typically takes up to 24 hours once documents are submitted. Incomplete or unclear submissions may cause delays. Withdrawals remain pending until verification is successfully completed.

Bonus Terms and Wagering Requirements

Promotional offers at JustCasino official site carry specific conditions. The welcome package totalling AU$7,500 plus 400 Free Spins requires a minimum deposit of AU$30. Standard wagering requirements apply at x40 on bonus funds and Free Spin winnings.

Key bonus conditions include:

  • Wagering must be completed within the validity period, typically 7 to 10 days depending on the offer
  • Maximum bet restrictions may apply during active bonus play
  • Certain games may contribute at reduced rates or be excluded from wagering calculations
  • Eligible games include slots and selected Live Casino titles such as Diamond Club Blackjack
  • Bonus abuse, including irregular betting patterns or hedging, may void bonus funds and winnings

Promo codes such as JUST2, JUST3, JUST4 and JUST5 must be entered during the deposit process where required. The first deposit does not require a code. Offers cannot be combined unless explicitly stated. Players should review the specific terms attached to each promotion before claiming.

Deposits and Withdrawals

The platform supports over 26 payment methods including Visa, Mastercard, Skrill, Neteller, Neosurf, MiFinity and cryptocurrency options such as BTC, ETH, USDT and ADA. Deposits are processed instantly for most methods with a minimum of AU$30 for fiat options.

Withdrawal processing depends on verification status and payment method. E-wallets and cryptocurrency payouts are typically instant after approval. Card and bank transfers may take 1 to 3 business days. Daily withdrawal limits are capped at AU$6,000 with a minimum payout of AU$30.

Players should withdraw using the same method used for deposits where possible. If the deposit method does not support payouts, an alternative verified method such as bank transfer may be used. The casino does not charge fees for transactions, though third-party providers or blockchain networks may apply their own charges.

Prohibited Conduct

The following activities are strictly prohibited:

  • Opening multiple accounts or using another person’s identity
  • Exploiting technical errors or software glitches for financial gain
  • Using automated software, bots or third-party tools to manipulate gameplay
  • Engaging in fraudulent payment activity including chargebacks without valid cause
  • Colluding with other players in games where this affects outcomes
  • Money laundering or using the platform for illegal financial activity

Violation of these rules may result in immediate account suspension, confiscation of funds and permanent exclusion from the platform.

Intellectual Property and Platform Use

All content on the platform, including logos, graphics, game interfaces and written material, remains the intellectual property of JustCasino or its licensors. Players may not copy, distribute, modify or commercially exploit any platform content without written permission.

Games are provided by third-party studios including ELK Studios, Quickspin, Relax Gaming, Thunderkick, Wazdan, Push Gaming, Nolimit City and Endorphina. These providers operate under their own licensing and certification standards. The platform does not guarantee specific outcomes and all results are determined by certified random number generators or live dealer mechanics.

Limitation of Liability

JustCasino is not liable for losses arising from technical malfunctions, service interruptions, third-party failures or player negligence. The platform does not guarantee uninterrupted access and may suspend services for maintenance or security purposes.

Players acknowledge that gambling involves financial risk. The casino is not responsible for personal losses incurred during gameplay. Responsible gambling tools including deposit limits, session limits, cooling-off periods and self-exclusion are available for players who wish to manage their activity.

Amendments to Terms

These conditions may be updated periodically. Continued use of the platform after changes are published constitutes acceptance of the revised terms. Players are encouraged to review this page regularly. Material changes affecting account standing or bonus eligibility will be communicated via registered email where feasible.

Governing Law and Dispute Resolution

These terms are governed by the laws applicable under the Curacao Gaming Authority jurisdiction. Disputes should first be directed to customer support via live chat or email at support@justcasino.com. If resolution is not achieved, players may escalate matters to the licensing authority or an approved alternative dispute resolution body.

By registering and using the platform, players confirm they have read, understood and agreed to abide by these conditions.